Name: Kaitlyn Sutherland

Role: Lead Certified Medical Assistant (CMA)

Joined NWWC: July 2016

Personal Life: Kaitlyn is a Washington native and lives with her husband, Skyler (pictured with Kaitlyn). She has two older siblings and eight step-siblings! Since most of her family members live in WA, she gets to enjoy a lot of family time.

Life Before NWWC: Kaitlyn has been a CMA since 2012. Her first jobs were in primary care and obstetrics. Most recently, she was the sole CMA for a practice that specialized in sleep studies, sinus, and cosmetic procedures.

A Day in Her Job: Kaitlyn’s days revolve around patient care. She serves as a CMA for the surgeons and advanced practice providers so she prepares patients for their appointments by checking vitals, doing body measurements, and assessing for medical updates. She calls patients about lab results, completes FMLA paperwork, and helps our care team coordinate with outside providers. In her role as a team lead, she assists clinic workflow and organization to keep appointments running smoothly. She loves that she is “never not busy” in her job. Her days fly by, she’s not stuck behind a computer, and she never has trouble reaching 10,000 steps.

What Else to Know about Kaitlyn:

  • She can do your hair and makeup! In high school, Kaitlyn considered becoming a cosmetologist. Since she has many family members in the medical field, she ended up going the CMA route but she still treats friends and family to hair and makeup sessions for special events.
  • She is outdoors year-round. In the summer, you’ll find her on Lake Stevens. She and Skyler own a 21-foot Four Winns open bow speedboat. They also have a wakeboard, kayaks, and paddle boards. She spends winter snowmobiling and the rest of the year hiking.
  • She’ll become Nurse Kaitlyn in the next few years. Being a CMA has inspired her to pursue nursing so she can increase her scope of practice. She just enrolled in classes at Everett Community College to complete her prerequisites for a nursing program.
  • She is inspired by her patients. One patient who comes to mind “barely spoke when he first came in. He always looked at the ground”. Now he is one year post-op from surgery and has transformed his life. “He is going to school, he has a girlfriend, and he’s completely confident.”
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