Name: Kaitlyn Sutherland
Role: Lead Certified Medical Assistant (CMA)
Joined NWWC: July 2016
Personal Life: Kaitlyn is a Washington native and lives with her husband, Skyler (pictured with Kaitlyn). She has two older siblings and eight step-siblings! Since most of her family members live in WA, she gets to enjoy a lot of family time.
Life Before NWWC: Kaitlyn has been a CMA since 2012. Her first jobs were in primary care and obstetrics. Most recently, she was the sole CMA for a practice that specialized in sleep studies, sinus, and cosmetic procedures.
A Day in Her Job: Kaitlyn’s days revolve around patient care. She serves as a CMA for the surgeons and advanced practice providers so she prepares patients for their appointments by checking vitals, doing body measurements, and assessing for medical updates. She calls patients about lab results, completes FMLA paperwork, and helps our care team coordinate with outside providers. In her role as a team lead, she assists clinic workflow and organization to keep appointments running smoothly. She loves that she is “never not busy” in her job. Her days fly by, she’s not stuck behind a co